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OM314 (2540) |
| Course Title |
Credits |
Prerequisite |
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Quality Management |
3 |
BA204 and OM313 |
| Development of quality management systems, fundamental of quality management – statistical process control, integrated quality management frameworks such as ISO9000, Six Sigma, and the TQA – Criteria for Performance Excellence, best practices of quality management in key business processes, delivery of the course: lectures, case study, group discussions, site visits, and term project |
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